We do not knowingly collect or process data from anyone under the age of thirteen (13) years old.
Most of the information we collect is information provided directly by you, which is set out on the web page on which we collect it – for example in our enquiry form or in the portal service. This may include:
Contact information – information such as name, job title, company name, department, email address, physical mailing address, device identity number (such as a device Uniform Resource Identifier or URL) and telephone number;
We may also collect and process other information obtained through our site or the device you are using, including:
We take what we consider to be appropriate technical and organisational measures designed to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by SmartZone reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place designed to protect our user database and access to this database is restricted internally. However, it remains your responsibility where you have a client account for the Site:
Because of the way in which some of our products work we may need to process additional data, or process in a different way. If we need to, we will link to specific privacy policies relating to those products.
If you have given permission, we may contact you by mail, telephone, SMS, text/picture/video message, and email about products, services, promotions and special offers that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt-out at any time. See further ‘Your rights’, below.
As explained above, you have the right to opt-out of receiving marketing communications from us. If you wish to exercise your right to unsubscribe from email marketing communications, you can use the link at the bottom of any communications received from us.
This will automatically suppress your email address from receiving future email marketing communications from our systems unless you choose to opt back in.
If you wish to exercise your right to be removed from our telemarketing list, please let the caller know at the time of calling and they will make sure your number is suppressed unless you opt back in.
In addition, to the extent permitted by the laws of your country, you may have the right to object to the processing of your personal data for direct marketing purposes. If your objection is not to direct marketing in general but to direct marketing by a particular channel e.g. email or telephone, it would help us if you can specify the channel you are objecting to.
Further, to the extent permitted by the laws of your country, you may also have the right to access, correct, delete, restrict, be forgotten, or object to the processing of, or request data portability of the personal data collected about you subject to some conditions and exceptions. You can find out more about these rights in the EU by reading the General Data Protection Regulation here: http://www.eugdpr.org/the-regulation.html.
We will take all reasonable steps to delete your personal data from our system(s) upon request unless restricted by law. We may keep a copy for as long as is necessary in our opinion, in compliance with applicable laws and regulations.
In most cases, we will respond to any of your above-mentioned requests within one month but we reserve the right to verify your identity before dealing with your request.
We are registered as a data controller with the UK Information Commissioner’s Office.
Our data protection registration number is ZA091263
If you wish to inquire about or rely on any of these rights please send the details of your request to our Data Protection Officer, Ian Taylor email email@example.com
You may also have the right to lodge a complaint with a data protection regulator. Our lead regulator is the Information Commissioner’s Office (ICO).